Frequently Asked Questions

How do readings work?

Live tarot and birth chart readings are held one-on-one by video (Zoom or Google Meet) or phone. After purchase, you'll receive a link to choose your time. Recorded tarot readings need no scheduling. Your private video arrives by email within 48 business hours.

What can I ask in a tarot reading?

Love, relationships, work, creativity, decisions, personal growth, or a general look at what's ahead. Readings don't cover medical, pregnancy, legal or financial questions, or questions about another person's private choices.

What do I need for a birth chart reading?

Your birth date, exact birth time, and birth city. Please book at least 5 days ahead so your chart can be prepared. If you don't know your birth time, contact us before booking.

Can I use a discount or gift card?

Gift cards can be used for any service. Discount codes, including VIP codes, apply to shop products only and can't be used on services unless stated.

How do I hear about new services and events?

Join our free VIP Facebook group and follow Magick Souls on social media. New services, workshops and events are announced there first.

Service Terms

Scheduling & rescheduling

• Book your time using the scheduling link provided after purchase.
• You may reschedule once at no charge with at least 24 hours' notice.
• If I need to reschedule, you'll be offered a new time or a full refund.

Cancellations & refunds

• Cancel at least 24 hours before your live session for a full refund.
• Cancellations with less than 24 hours' notice, and missed sessions, are forfeited.
• If you're more than 15 minutes late, the session is treated as missed.
• Recorded readings are non-refundable once delivered.

In-person sessions

Any in-person session requires a completed intake form before your first visit, and some sessions require a safety screening. We may decline or reschedule a session if it isn't appropriate for you.

Age

You must be 18 or older to book a service.

Privacy

Your questions, birth details, intake information and session notes are kept private and are never shared or sold. Sessions are not recorded unless you ask.

Disclaimer

Tarot and astrology readings are offered for spiritual exploration and personal reflection. Reiki is a spiritual energy-work practice; it is not massage therapy or medical treatment. PEMF sessions are offered for relaxation only and are not a medical treatment. Music used during sessions is for meditation and atmosphere, not therapy.

None of our services diagnose, treat, cure or prevent any physical or mental-health condition, and no specific energetic, spiritual or personal outcome is guaranteed. Our services are not a substitute for professional medical, legal, financial or mental-health advice. You are responsible for your own decisions and actions. If you're in crisis, please call or text 988 (Suicide & Crisis Lifeline).